A DIFFERENT APPROACH...
TO CONFLICT
ASSESSING NEEDS...
TO FIND THE PERFECT FIT
We believe that it is our individual passions that make us unique. Our innovative and practical pedagogical methods address different learning styles, cultural traditions and business objectives.
No matter the client, our process always includes these time-tested steps:
Perform an Accurate Needs Evaluation
Problems can only be dependably solved if they can be accurately identified. We take the time to discover the genuine issues, not just depend on an opinion. To do this, we:
- approach management and personnel;
- ask questions through interviews and surveys;
- listen thoroughly to synthesize information;
- properly determine whether this is a management or training issue.
Effectively Address Different Learning Styles
From our beginnings in the Bronx, we’ve needed to effectively communicate our methods across a variety of different cultural and learning styles. Our pedagogy is based on capitalizing on each individual’s unique passions and strengths. Therefore, our training programs always include the following components:
- auditory – for those who learn best by listening;
- visual – for those who benefit from charts and graphs;
- role play – for those who internalize best with hands-on practice.
Create and Run Productive Training Sessions
Our experienced staff can guide your trainers and executives to enhance their presentation skills. We discuss the theory and practice of:
- structuring and pacing information;
- incorporating technology and addressing different learning styles;
- managing different personalities and behaviors;
- Making sure you have your end goal in mind. If you can envision the end of the training, you can plan on how to get there.
Create an Applicable/Beneficial Follow-up
The best plan is useless if it doesn’t produce the desired results. Our solutions always include creating feedback loops and reviewing the initial need assessment to ensure changes are on-track. We create follow-up sessions as needed to review or reinforce key principles.
To inquire about a Corporate Training Program for your company or organization, please use the following form, email directly to trich@imcr.org or you may call (718) 585-1190 for a no-obligation consultation.
“CONFLICT BRINGS CHANGE AND NEW IDEAS.”
“Mediation teaches theories and tools for managing conflict, helps you find the ability to relate to each other, and shows you how to manage your next conflict in a better way. It is amazing to see this transformation.”
Diana Juettner
Chair, Department of Social Sciences
Mercy College